Results tagged “influencenetworks” from Trends in the Living Networks

Other 2009 summary posts
Top blog posts of 2009: 6 on Twitter and the media
Top blog posts of 2009: Enterprise 2.0 and organizational effectiveness
Top blog posts of 2009: The future
Top keynote speech presentations/ videos of 2009

And one more summary of my blog posts that have attracted the most interest this year, this time on the topic of influence, which has become very central to my interests and research.

1. Launch of the Influence Landscape framework (Beta)
A visual framework to explain the role and mechanisms of influence today

2. “Influence is the future of media”
Why influence is at the center of where the media industry is going

The Power of Influence lunch was run earlier today. This was in fact the inaugural event of The Insight Exchange. The quality of the event and the feedback augur well for The Insight Exchange future's, and particularly for the value it will create for participants. It was a highly interactive event, with deep content and great discussion.

Below are the notes I took during the event.

I initially presented the Influence Landscape framework we launched yesterday, after which the three panelists spoke and the event then progressed to a highly interactive discussion among all participants, from which I have taken a few notes as well.

BRIAN GIESEN - OGILVY PR
75% of people don't believe that companies tell the truth in advertising.
In the US 81% look to word of mouth (WOM) for decisions.
Trust in media Editorial is 56%.

Anyone who uses Twitter will be deeply familiar with the issue of who you follow and who you follow back. As Twitter continues to gather traction, popular Twitterers are gathering followers at an increasing pace. If you’re on Twitter, by default you get an email whenever someone follows you, giving you the option of looking at their profile and deciding whether you want to follow them back. If you know them, you’re likely to reciprocate, however if they are strangers, you go through a process of assessing whether you’d like to follow back.

There are seven basic strategies that Twitter users adopt:

1. Reciprocate any follows. This can be done manually, or automatically by using a service such as socialtoo.

2. Look at new followers and decide whether you want to follow them back. This is the most common strategy, which allows people to decide based on a range of factors whether to follow back.

3. Turn off follow notifications. High profile Twitterers simply follow people they know, and choose not to be notified who follows them (sometimes simply because their email inbox gets clogged by follow notifications).

Download Chapter 6 of Living Networks on Network Presence

Every chapter of Living Networks is being released on this blog as a free download, together with commentary and updated perspectives since its original publication in 2002.

For the full Table of Contents and free chapter downloads see the Living Networks website or the Book Launch/ Preface to the Anniversary Edition.

Living Networks - Chapter 6: Network Presence
Harnessing the Flow of Marketing, Customer Feedback, and Knowledge

OVERVIEW: Today, your company’s success depends on how well it builds its network presence in three key domains:
• Marketing, which is now mainly about influencing the flow of messages through consumer networks;
• Customer feedback loops, that tightly link a company and its customers, enabling them together to constantly create more value;
• Work processes and knowledge, that flow through the networks of workers within and beyond the firm.

The idea of the ‘network presence’ of organizations is still very relevant today. Still today not many companies truly have a strong presence in the social networks of consumers and customers, even though much progress has been made over the last five years.

The first space, where there probably has been the most movement so far, is in marketing. Marketing using social network approaches is now mainstream, though a nascent idea back in 2002. I opened with the example of the online marketing for Lord of the Rings, which took advantage of the strong social cohesion of the book’s fan base. While the concept of the ‘meme’ seems to have lost traction over the last years, I still think it is enormously relevant. I wrote: