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Enterprise 2.0 - are the differences philosophical?

A vigorous discussion continues on whether Enterprise 2.0 happens by itself or by design. Andrew McAfee says that he and Euan Semple agree "vociferously". He also makes the very relevant point that "doing nothing" will only work well if companies don't block access to online collaboration tools.

Dion Hinchcliffe points to organizations where the use of wikis and blogs has proliferated simply through user demand. He also notes that data is at the heart of corporate applications. As such, having many collaborative tools without a way to aggregate the information results in balkanization of corporate information. This is part of my point that higher level planning helps to unleash the power of participatory applications. He concludes his comments by saying:

"What's a likely sweet spot for applying Enterprise 2.0 inside the firewall? Keeping adoption of your preferred tools simple within the complex landscape of your organization so users won't prefer theirs; flatten your network as much as you can, open your systems using simple, open standards, and push the tools out fast (the network effect is pronounced with these tools so speed does matter). Make Enterprise 2.0 as simple as humanely possible for your organization in this framework, but no simpler."
Dave Snowden distils the discussion to a "Weltanschauung for social computing".He says:
"If you aim to influence, but not design evolution you have more control than if you attempt to design an ideal system."
I absolutely agree. Corporations cannot design in detail emergent systems - this is an oxymoron. Yet they can influence these systems, by creating an environment that supports these high-value yet unpredictable outcomes.

About the blog author

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Ross Dawson is globally recognized as a leading futurist, entrepreneur, keynote speaker, strategy advisor, and bestselling author. He is Founding Chairman of four companies: professional services and venture firm Advanced Human Technologies, future and strategy consulting group Future Exploration Network, leading events firm The Insight Exchange, and influence ratings start-up Repyoot.

Ross is author most recently of Implementing Enterprise 2.0, the prescient Living Networks, which anticipated the social network revolution, and the Amazon.com bestseller Developing Knowledge-Based Client Relationships (click on the links for free chapter downloads). He is based in Sydney and San Francisco with his wife jewellery designer Victoria Buckley and two beautiful young daughters.

Contact me

rossd [AT] ahtgroup [DOT] com

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