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ABC TV Interview: How business can create value with Twitter

Ross Dawson, October 27, 2009 3:50 AM US PT

ABC TV ran a segment a few days ago on how companies are using Twitter to create value, including an interview with me on how businesses can use Twitter effectively.

This should be a topic of particular interest to small and mid-sized companies. If you are interested in learning more, SME Tech Summit in Sydney on 1 December will include specific in-detail coverage of how your company can use Twitter (as well as other social media tools) to build your success.

Comments made during the program include:

* Experts say Twitter is here to stay
* Twitter has become a legitimate business tool
* When you don't have much money to spend, Twitter can be an excellent way to promote your business
* You need to be conversational and human to engage your customers
* There are ways that companies in any industry to use Twitter
* It is hard to do properly, and you do need to be consistent if you start
* Twitter is here to stay as part of companies' branding strategy

Ross Dawson is globally recognized as a leading futurist, entrepreneur, keynote speaker, strategy advisor, and bestselling author. He is Founding Chairman of four companies: professional services and venture firm Advanced Human Technologies, future and strategy consulting group Future Exploration Network, leading events firm The Insight Exchange, and influence ratings start-up Repyoot.

Ross is author most recently of Implementing Enterprise 2.0, the prescient Living Networks, which anticipated the social network revolution, and the Amazon.com bestseller Developing Knowledge-Based Client Relationships (click on the links for free chapter downloads). He is based in Sydney and San Francisco with his wife jewellery designer Victoria Buckley and two beautiful young daughters.