Monthly Archives: July 2011
Continuing our series of conversations with Gerd Leonhard of The Futures Agency, and myself, here is the one we kicked off with: what is the role of a futurist? Here are a few of the topics we discuss:
Arthur C. Clarke was certainly one of the most prescient people of the last century, anticipating many developments and in fact inventing the geo-stationary satellite on which much of the early media and communication revolution was based. In this fantastic segment from a BBC broadcast in 1964 he confidently makes two predictions, one absolutely accurate,
Continuing our series of conversations on the future between Gerd Leonhard and myself, today’s session is on the future of music. Here are a few of the points we made:
In my recent keynotes I have frequently used variations on my Transformation of Business framework, which looks at how Technology Drivers and Social Drivers lead to a changed Business Landscape, and in turn New Drivers of Success.
I recently ran a workshop on the future of business at the strategy offsite of one of the world’s largest professional services firm. During the evening I had a very interesting conversation with one of the regional directors about how professional service firms are tapping external networks. For over a decade I have written and
My friend and fellow futurist Gerd Leonhard, who runs The Futures Agency (which I am part of), was recently in Sydney for a speaking engagement. We took the opportunity to record a series of conversations on the future. Here is our conversation on the future of money. The key points we make are:
The vast majority of my work over the years has been in the business sector, however I am increasingly being pulled into government and the public sector. As I spend more time in the government space, it is becoming increasingly evident to me that the public sector can lead fundamental positive structural shifts in society
Continue reading Launch of the Transformation of Government framework
I am at the NSW IPAA conference on The Future Course of Modern Government, where I gave the opening keynote on The Transformation of Government. We have just heard about how Queensland Police used Facebook and Twitter for disaster communication during the extensive flooding in January. It may now seem obvious that these are the
Continue reading The fabulous case study of Queensland Police on Facebook
I’m at IPAA NSW conference on the Future Course of Modern Government, where I gave the opening keynote on The Transformation of Government. I was followed by Christian Bason, Director of Denmark’s MindLab. The third keynote was delivered by Professor Peter Shergold, previously Secretary of the Department of the Prime Minister and Cabinet, Australia’s most
Continue reading Peter Shergold on The Ethical Framework (of Professional Public Service)
I am at IPAA NSW where I have just given the opening keynote on The Transformation of Government. I will endeavor to blog the event as I go. Next up is Christian Bason, Director of MindLab, a cross-ministerial institution for innovation in the Danish government, presenting by Telepresence. MindLab is a government organization that helps
Continue reading Christian Bason of MindLab on public sector innovation
Tomorrow morning I am giving the opening keynote at the annual conference of Institute of Public Affairs New South Wales, on the topic of The Transformation of Government. Originally I was scheduled to follow the recently elected NSW Premier Barry O’Farrell, but he has had to travel to Beijing, so he will present at the
Continue reading Keynote slides on The Transformation of Government
Contagious Magazine does a regular Most Contagious Viral Video Chart Round Up. It’s not clear what criteria they use to rank the videos, but they clearly are all enormously contagious videos. Go to the current Most Contagious Viral Video Chart Round Up on Contagious for the full list of the top 20 viral videos, plus
Below is an excerpt from my book Living Networks that describes how to develop effective strategies in what I call the “flow economy” of information of ideas, where today almost all value resides. You can also download the complete Chapter 7 on The Flow Economy from the book website. While the examples I used in
Continue reading Strategic positioning in the flow economy: 3 action steps
A critical point in the MegaTrend of Creative Enablement: DSLRs are revolutionizing video production
One of the biggest, broadest, most important trends of the last few decades has been how technology has democratized the tools of creation and production. From early desktop publishing applications and screen-based sequencers in the 1980s, through to 3D printing of prototypes today, the production of professional quality output in just about every creative endeavor
Today’s Australian Financial Review has an interesting article titled “Watch out for the spook in the navy blue suit” which looks at how professionals can respond to anonymous slander, quoting me and a few others. It looks at FirmSpy, which is a site that provides gossip about Australian professional firms, notably law firms and the
Continue reading The dilemma for professionals: How do you respond to anonymous leaks and slander?
A week ago I was in Sanya, China, where I gave the guest keynote at the NICE Interactions 2011 conference. NICE Systems’ history is in providing voice recording and analytics to companies with many customer interactions, such as banks and telcos, for customer services and security. From there it has morphed into providing a series
Continue reading Integrating social media into cross-channel customer relationships
It is some years now since ‘expert networks’ have become a significant force, linking subject matter experts in science, technology, and business to clients, largely in funds management and finance, usually at very healthy hourly rates. Clients such as hedge funds that are investing in particular sectors or companies want to know more about issues
Continue reading The state of expert networks and the rising role of LinkedIn
I was delighted to get an invite to Google+. Then amazed when I was told I can’t use Google+ because we use Google Apps. It seems that Google is expecting to make Google+ available to Google Apps users “in a few months” with some .edu users possibly trialling it sooner. As many others have expressed,
Last night I flew into Sanya, at the southernmost tip of China, to give the keynote at the NICE Interactions 2011 conference tomorrow. When I walked up to give my passport to the immigration official, on the counter in front of me was a box with 4 large buttons. There were green 2 smiley faces
Continue reading China leads the world in customer service, starting at its borders
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About the Blog author
Ross Dawson is globally recognized as a leading futurist, entrepreneur, keynote speaker, strategy advisor, and bestselling author. He is Founding Chairman of AHT Group, which consists of 3 companies: consulting, publishing, and ventures firm Advanced Human Technologies, future and strategy firm Future Exploration Network, and events company The Insight Exchange.
Ross is author most recently of Implementing Enterprise 2.0, the prescient Living Networks, which anticipated the social network revolution, and the Amazon.com bestseller Developing Knowledge-Based Client Relationships (click on the links for free chapter downloads). He is based in Sydney and San Francisco with his wife jewellery designer Victoria Buckley and two beautiful young daughters.
Books By Ross Dawson (Incl. Free Chapters)
Articles and Reports
Future of Media Report 2008
Future of Media Report 2007
Future of Media Report 2006
Executive Insights into Enterprise Social Network Strategy
Future of the Media Lifecycle
Future of Media: Strategy Tools
Executive Insights into Enterprise 2.0
Web 2.0 Framework
Trend map 2007+
Extinction Timeline
SAP White Paper: Service Delivery Innovation
White Paper: The Seven MegaTrends of Professional Services
CNET/ University of Virginia White Paper: How Technology Purchasing Decisions Are Really Made
PM Network magazine's lead article on virtual teamwork (440KB), featuring Ross Dawson on the cover
Microsoft Strategic White Paper: How To Lock-in Your Clients (1.1MB)
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