Recently in Cloud Category

I attended a very interesting lunch today hosted by EMC launching a study and report on Information Generation, drawing on a survey of 3,600 executives globally looking at what will drive their business in coming years. The primary themes of the report were around spotting opportunities, innovation, transparency and trust, personalization, and 24/7 availability, and

Continue reading The need for innovation across boundaries and the power of big data analytics

APIs are enabling an unprecedented flow of innovation

On Tuesday I had the great pleasure and honor of doing the opening keynote at the APIDays Sydney conference, the first API (Application Programming Interface) conference in Australia, excellently organized by Saul Caganoff of SixTree. APIDays was founded by Mehdi Medjaoui in Paris in 2013, has since been run in Barcelona, Berlin, San Francisco and

Continue reading APIs are enabling an unprecedented flow of innovation

Last week I gave a keynote on The Future of Banking to a group of the most senior risk leaders in a major bank, sharing some provocative ideas on how the banking landscape may change in the years to come. One of the ideas I shared briefly was on how micro-payments between connected devices could

Continue reading The new layer of the economy enabled by M2M payments in the Internet of Things

Yesterday I attended the Sydney launch event of the Respect Network, an initiative designed to allow individuals to own and take control of their data. They played this video, narrated by John Hurt, who starred in the film 1984. Apparently American audiences have thought this clip to be highly controversial, however it seems to provide

Continue reading Will the Respect Network enable us to take back control of our data and our lives?

A couple of weeks ago I gave the keynote at sCRM-CEM y Redes Sociales conference in Bogota, Colombia, on the topic of Creando un Futuro Excepcional para su Negocio (Creating an Exceptional Future for your Organization). Below are my slides translated into Spanish. I used these slides and presented in English with simultaneous translation. I

Continue reading Presentacion: Creando un Futuro Excepcional para su Negocio

How technology is enabling the humanity of organizations

After my recent opening keynote at the SAP Australia User Group Summit on Leadership in Enterprise Technology, I did a video interview for Inside SAP magazine, shown below. The full transcript of the interview is available on our new publication CIO of the Future.

Launch of CIO of the Future

Advanced Human Technologies is, among other things, a publisher. To complement our existing ventures and publications, we have been building the platform and capabilities to generate more web publications and soon, more books and reports. The general theme of our publications is the future, or in some cases what we need to do today to

Continue reading Launch of CIO of the Future

As part of the recent Tomorrow-Ready CIO event series run by CIO Magazine and IBM, I was interviewed on the messages I shared in my keynote and the supporting Future of the CIO Framework. The brief video, available on CIO Magazine, is below. Some of the points I make in the video are:

New Prezi: The 45 elements of the Future of the CIO framework

One of the ways in which I use the frameworks I create is as a foundation for my keynote speeches. Since in many cases the frameworks are designed to distil the key ideas in a domain into a single graphic, they can provide a valuable lattice and flow for the ideas in a presentation. Visual

Continue reading New Prezi: The 45 elements of the Future of the CIO framework

Launch of Future of the CIO framework

Over the next few weeks I will be giving the keynote at the Tomorrow-Ready CIO Series organized by CIO magazine and sponsored by IBM. The events will be held over breakfast in Canberra, Perth, Sydney, Auckland and Melbourne, with an audience of CIOs and other senior IT executives. Full details on the events here. My

Continue reading Launch of Future of the CIO framework

I recently participated in a panel interview on SkyNews of “some of the brightest minds in business technology”, including futurist Mark Pesce, commentator Brad Howarth, and myself. It’s just come out on the web and having now been able to watch it I think it turned out to be a very interesting discussion. To see

Continue reading The 6 capabilities that drive future business value from Staggeringly Enormous Data

Last week I was involved in two events for cloud-based contact centre application company IPScape, facilitating a media luncheon and hosting a customer event where I did the keynote and moderated a panel of experts. An article in Computerworld titled Companies ‘still grappling’ with basics of customer service: IPscape reviewed some of the content at

Continue reading The imperative of designing and building agility in customer service

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About the Blog author

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Ross Dawson is globally recognized as a leading futurist, entrepreneur, keynote speaker, strategy advisor, and bestselling author. He is Founding Chairman of AHT Group, which consists of 3 companies: consulting, publishing, and ventures firm Advanced Human Technologies, future and strategy firm Future Exploration Network, and events company The Insight Exchange.

Ross is author most recently of Getting Results From Crowds, the prescient Living Networks, which anticipated the social network revolution, the Amazon.com bestseller Developing Knowledge-Based Client Relationships, and Implementing Enterprise 2.0. (click on the links for free chapter downloads). He is based in Sydney and San Francisco with his wife jewellery designer Victoria Buckley and two beautiful young daughters.

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