Recently in Future of business Category

Today’s Australian Financial Review features an article Ross Dawson on the future of work (and how to prepare for it), drawing on an interview with me. Direct quotes from me in the article include: “Human history is all about the automation of work,” he says. “Right from the plough through to the spinning Jenny through

Continue reading How to prepare for the future of work – human-machine collaboration, humanisation, education

Next week I am doing the keynote at a Vivid Sydney event titled The End of Nine to Five, organized by Gemini3, a job share matching technology company, in collaboration with EY Australia and Hermann International Asia. I will be speaking on Creating the Future of Work, looking at the dramatically shifting landscape for work,

Continue reading Vivid Sydney: Flexibility, diversity, and productivity at the heart of the future of work

Today’s Australian Financial Review featured a section Transformation Agenda, including an article based on an interview with me, Health and education sectors the next to feel online disruption. After opening with a discussion of connected work and marketplaces such as Freelancer.com and Upwork, the article goes on: According to business consultant and futurist, Ross Dawson

Continue reading The rise of global remote work will impact health, education, and far more

Big game changers: Immersive reality and customer robot service

An article in yesterday’s Sydney Morning Herald, Five business trends set to shape 2016, asked three business “clairvoyants” what innovations small business will see in 2016: Craig Rispin, Jon Tanner, and myself. Here are a couple of the quotes from me: On Immersive Reality: Futurist Ross Dawson, who heads Advanced Human Technologies Group, says the

Continue reading Big game changers: Immersive reality and customer robot service

A framework for industry leadership based on collaboration

Last week I ran a half-day workshop at the annual offsite for executives of a major airline alliance, taking the group from a broad view of macro trends shaping the future, through to the generation of specific actionable ideas to create greater value across the alliance. As part of the workshop we used a framework

Continue reading A framework for industry leadership based on collaboration

I first met Mark Zawacki when I did the opening keynote at the ANZA Technology Conference in Silicon Valley in 2004, and Mark was also a speaker at the event. Mark has since founded the highly-regarded corporate accelerator 650Labs, which helps leading global corporates to drive innovation. More recently I have met Catherine Stace, CEO

Continue reading SWITCH festival shows the power and potential of cross-industry collaboration

I recently gave a series of opening keynotes on The Future of Customer Experience as part of a roadshow for omnichannel customer experience platform provider Genesys, which is running a global series of events for their lead customers, which includes organizations such as News Limited, Vodafone, Western Union, and the Australian Taxation Office. The central

Continue reading The virtual agent of the future: Real-time photo-realistic human faces that bridge the human/ machine divide

Harnessing the power of innovation: networks are at the heart

Every organization understands they need to innovate, not just in bringing new offerings to market, but in continually becoming a new and better organization. Networks are always at the heart of innovation. The new comes from combining the old in original ways. Chemist Kary Mullis aptly described how he arrived at his innovations that won

Continue reading Harnessing the power of innovation: networks are at the heart

The latest results from IBM’s annual Smarter Consumer Study provide interesting insights. If consumers are smarter, they are expressing it with not just increased expectations, but an increasingly active expression of their displeasure if expectations are not met. The following chart, provided to me by IBM in response to a request for more detailed information,

Continue reading Consumer expectations continue to rise: advocacy reduces, antagonism rises, but trust enables value creation

A little while ago an article The future for law firms: virtual law firms, legal outsourcing and the battle for talent appeared in Thomson Legal reporting on some of my thoughts on where the legal industry is headed. The article opens:

I recently gave the closing keynote at the Lectora User Conference 2015 in Nashville, Tennessee, which brought together users from around the world of the Lectora e-learning authoring platform. My keynote on Embracing the Future looked at the broad trends shaping our world, and how they were shaping the world of education in particular. Peer

Continue reading In a world of peer learning the opportunities flow to talent and those who share

I attended a very interesting lunch today hosted by EMC launching a study and report on Information Generation, drawing on a survey of 3,600 executives globally looking at what will drive their business in coming years. The primary themes of the report were around spotting opportunities, innovation, transparency and trust, personalization, and 24/7 availability, and

Continue reading The need for innovation across boundaries and the power of big data analytics

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About the Blog author

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Ross Dawson is globally recognized as a leading futurist, entrepreneur, keynote speaker, strategy advisor, and bestselling author. He is Founding Chairman of AHT Group, which consists of 3 companies: consulting, publishing, and ventures firm Advanced Human Technologies, future and strategy firm Future Exploration Network, and events company The Insight Exchange.

Ross is author most recently of Getting Results From Crowds, the prescient Living Networks, which anticipated the social network revolution, the Amazon.com bestseller Developing Knowledge-Based Client Relationships, and Implementing Enterprise 2.0. (click on the links for free chapter downloads). He is primarily based in Sydney with a secondary base in San Francisco.

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