Recently in Future of business Category

A framework for industry leadership based on collaboration

Last week I ran a half-day workshop at the annual offsite for executives of a major airline alliance, taking the group from a broad view of macro trends shaping the future, through to the generation of specific actionable ideas to create greater value across the alliance. As part of the workshop we used a framework

Continue reading A framework for industry leadership based on collaboration

I first met Mark Zawacki when I did the opening keynote at the ANZA Technology Conference in Silicon Valley in 2004, and Mark was also a speaker at the event. Mark has since founded the highly-regarded corporate accelerator 650Labs, which helps leading global corporates to drive innovation. More recently I have met Catherine Stace, CEO

Continue reading SWITCH festival shows the power and potential of cross-industry collaboration

I recently gave a series of opening keynotes on The Future of Customer Experience as part of a roadshow for omnichannel customer experience platform provider Genesys, which is running a global series of events for their lead customers, which includes organizations such as News Limited, Vodafone, Western Union, and the Australian Taxation Office. The central

Continue reading The virtual agent of the future: Real-time photo-realistic human faces that bridge the human/ machine divide

Harnessing the power of innovation: networks are at the heart

Every organization understands they need to innovate, not just in bringing new offerings to market, but in continually becoming a new and better organization. Networks are always at the heart of innovation. The new comes from combining the old in original ways. Chemist Kary Mullis aptly described how he arrived at his innovations that won

Continue reading Harnessing the power of innovation: networks are at the heart

The latest results from IBM’s annual Smarter Consumer Study provide interesting insights. If consumers are smarter, they are expressing it with not just increased expectations, but an increasingly active expression of their displeasure if expectations are not met. The following chart, provided to me by IBM in response to a request for more detailed information,

Continue reading Consumer expectations continue to rise: advocacy reduces, antagonism rises, but trust enables value creation

A little while ago an article The future for law firms: virtual law firms, legal outsourcing and the battle for talent appeared in Thomson Legal reporting on some of my thoughts on where the legal industry is headed. The article opens:

I recently gave the closing keynote at the Lectora User Conference 2015 in Nashville, Tennessee, which brought together users from around the world of the Lectora e-learning authoring platform. My keynote on Embracing the Future looked at the broad trends shaping our world, and how they were shaping the world of education in particular. Peer

Continue reading In a world of peer learning the opportunities flow to talent and those who share

I attended a very interesting lunch today hosted by EMC launching a study and report on Information Generation, drawing on a survey of 3,600 executives globally looking at what will drive their business in coming years. The primary themes of the report were around spotting opportunities, innovation, transparency and trust, personalization, and 24/7 availability, and

Continue reading The need for innovation across boundaries and the power of big data analytics

One of our companies, Future Exploration Network, recently created a detailed report for a client delving into the most important shifts shaping the next decade and beyond. One of the themes was Cities Reconfigured. The section began: Urbanisation has proved to be a dominant global force, shaping both developed and developing countries. We know cities

Continue reading Cities reconfigured: How changing work, shopping, community, and transport will transform our collective lives

Last week I ran a brief workshop at the strategy offsite of a professional services organization, with their top 100 executives in attendance. They wanted to understand major business trends and the implications for both their own organization as well as the services that will be valuable for their clients. In a highly interactive session

Continue reading Using testable hypotheses to bring lean startup into the enterprise

Yesterday professional services expert George Beaton and I ran the inaugural Clients and Firms of the Future: How to Compete conference in Sydney, bringing together around 100 senior leaders of professional services firms to look at the future of the industry. It is just over 15 years ago now that my first book was released

Continue reading Three critical domains of change driving the future of professional services

APIs are enabling an unprecedented flow of innovation

On Tuesday I had the great pleasure and honor of doing the opening keynote at the APIDays Sydney conference, the first API (Application Programming Interface) conference in Australia, excellently organized by Saul Caganoff of SixTree. APIDays was founded by Mehdi Medjaoui in Paris in 2013, has since been run in Barcelona, Berlin, San Francisco and

Continue reading APIs are enabling an unprecedented flow of innovation


About the Blog author

Ross Dawson Photo

Ross Dawson is globally recognized as a leading futurist, entrepreneur, keynote speaker, strategy advisor, and bestselling author. He is Founding Chairman of AHT Group, which consists of 3 companies: consulting, publishing, and ventures firm Advanced Human Technologies, future and strategy firm Future Exploration Network, and events company The Insight Exchange.

Ross is author most recently of Getting Results From Crowds, the prescient Living Networks, which anticipated the social network revolution, the bestseller Developing Knowledge-Based Client Relationships, and Implementing Enterprise 2.0. (click on the links for free chapter downloads). He is based in Sydney and San Francisco with his wife jewellery designer Victoria Buckley and two beautiful young daughters.

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