Recently in Future of business Category
I have been frustrated recently in having been too busy to blog about all but a handful of the insights generated in my many client engagements over the last months. Fortunately things are close to easing up into the end of the year so I’ll try to cover a bit of the backlog. This afternoon
On October 25 in New York City I will run a workshop on Crowdsourcing for Marketing in Enterprise & Agencies as part of the global Crowdsourcing Week workshop series. The following day I will run a workshop that is highly complementary, on Crowdsourcing for Media and Content. Following on from the broad-based first edition of
Continue reading The future of marketing: 7 critical applications of crowdsourcing
I have just had my mind blown. I have got off a call with three of the speakers in the Future of Crowd Business Models session at Crowd Business Models Summit, which will be held in San Francisco on October 22, the day before the major crowdsourcing conference CrowdConf. What I heard from the speakers
Continue reading Fantastic insights on the inspiring future of crowd business models
In my presentation at yesterday’s media launch of ANZ’s Banking on Australia program, I spoke about new ways of making payments using biometrics. An article in today’s Australian Financial Review reports: “Biometric security” involves using fingerprints, voice records or eye scans to access secure systems instead of number-based passwords, which are much easier to steal
Continue reading The ultimate in convenient banking: make payments by thinking
The future of banking: biometrics take over cash, payments in fluid economy, personal digital agents
This morning ANZ announced its Banking on Australia program, in which it will spend $1.5 billion over the next five years to reshape its business and invest in digital technology, with the immediate launch of a range of digital initiatives. At the media event announcing the program at ANZ’s headquarters this morning I spoke about
My book Getting Results From Crowds was designed as a highly practical overview of how to create value using crowdsourcing. However the last section on Crowd Business Models is perhaps where my deepest interests lie, and is one of the most important issues in the crowd space. Business models are increasingly based on crowds, so
Continue reading Come experience Crowd Business Models Summit in San Francisco on October 22
Last week I gave the closing keynote at KANA Connect 2012 in Las Vegas, on The Future of Customer Service. I packed in a wide-ranging view on where customer service is going, including the impact of connectivity, the rise of new channels, where value will reside in relationships, and what supports the integration and integrity
My recently launched Future of Work framework provides a highly summarized overview of the future of work. Over coming months I will delve into specific aspects of the framework. One of the most important issues is divergence in labor productivity, mentioned as the fourth point under Labor Productivity in the Economic Structure section. Across industries
Continue reading How divergence in labor productivity is shaping the future of work
Yesterday I released a first version of my Future of Work framework. I think that a detailed explanation of the outline framework would be a very useful complement to the visual landscape, and I aim to provide that over coming months in a series of blog posts, videos, and other content. Click on the image
I have been working with one of the world’s largest private companies, which is engaged in a strategy project looking at the future out to 2025. Today a key workshop for the project was run, where we refined the project process and I provided some perspectives on the future of work as input to the
Continue reading Launching new framework: The Future of Work
Forbes has a nice story about the history of WordPress and the role the open-source software plays in the for-profit business Automattic. The article at one point says: Automattic has an idiosyncratic workplace. As a legacy of its open-source roots its 120 employees are spread across 26 countries and six continents. Although most work alone
Continue reading Global distributed organizations can attract the most talented in the world
The concept of disruptive innovation is now well-recognized in business. It was originally described by Clayton Christensen almost exclusively in terms of products – often technology-based – such as storage devices. Disruptive innovation can happen in any industry, however it can need translation and interpretation for other domains such as services. I recently I ran
Continue reading Disruptive innovation in professional services: the value in expertise
AHT GROUP VENTURES & FEATURED CONTENT
About the Blog author
Ross Dawson is globally recognized as a leading futurist, entrepreneur, keynote speaker, strategy advisor, and bestselling author. He is Founding Chairman of AHT Group, which consists of 3 companies: consulting, publishing, and ventures firm Advanced Human Technologies, future and strategy firm Future Exploration Network, and events company The Insight Exchange.
Ross is author most recently of Getting Results From Crowds, the prescient Living Networks, which anticipated the social network revolution, the Amazon.com bestseller Developing Knowledge-Based Client Relationships, and Implementing Enterprise 2.0. (click on the links for free chapter downloads). He is based in Sydney and San Francisco with his wife jewellery designer Victoria Buckley and two beautiful young daughters.
Books By Ross Dawson (Incl. Free Chapters)
Articles and Reports
Future of Media Report 2008
Future of Media Report 2007
Future of Media Report 2006
Executive Insights into Enterprise Social Network Strategy
Future of the Media Lifecycle
Future of Media: Strategy Tools
Executive Insights into Enterprise 2.0
Web 2.0 Framework
Trend map 2007+
Extinction Timeline
SAP White Paper: Service Delivery Innovation
White Paper: The Seven MegaTrends of Professional Services
CNET/ University of Virginia White Paper: How Technology Purchasing Decisions Are Really Made
PM Network magazine's lead article on virtual teamwork (440KB), featuring Ross Dawson on the cover
Microsoft Strategic White Paper: How To Lock-in Your Clients (1.1MB)
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