Recently in Professional services Category

Last week I ran a brief workshop at the strategy offsite of a professional services organization, with their top 100 executives in attendance. They wanted to understand major business trends and the implications for both their own organization as well as the services that will be valuable for their clients. In a highly interactive session

Continue reading Using testable hypotheses to bring lean startup into the enterprise

Yesterday professional services expert George Beaton and I ran the inaugural Clients and Firms of the Future: How to Compete conference in Sydney, bringing together around 100 senior leaders of professional services firms to look at the future of the industry. It is just over 15 years ago now that my first book was released

Continue reading Three critical domains of change driving the future of professional services

Leading up to the Client and Firms of the Future: How to Compete conference in Sydney on March 11 (which I discussed in a previous blog post), my co-organiser George Beaton and I have recorded a brief video to set the scene. In the video we begin by addressing the question: Why do professional services

Continue reading Video: Why professional services leaders need to think about the future

Creating the future of professional services – Sydney 11 March

The subtitle of my first book, 15 years ago now, was ‘The future of professional services’. I still believe it’s an incredibly important topic, not just in the future of business, but also in the future of work and society. As such I am delighted to be collaborating with one of the world’s leaders in

Continue reading Creating the future of professional services – Sydney 11 March

A week ago I gave a keynote to a relatively small but rapidly growing professional services firm on the occasion of their 10th birthday celebration, to help them think about their next decade of business. My presentation began with macro trends, then drilled into shifts in the professional services landscape, and finally onto the leadership

Continue reading Professional services relationships as the primary portal to value creation

Trend: offshore service centers driving innovation and revenue

Last week I gave a keynote on Mega Change: Tomorrow is Here at the NASSCOM Global In-House Center Conclave at Pune in India. Global In-House Centers (GIC) describes offshore service and processing centers that are run and owned by the parent company. While business process and IT services have long been outsourced to offshore service

Continue reading Trend: offshore service centers driving innovation and revenue

A very interesting global survey title The Professional Revolution has just been released by Thomson Reuters (Disclosure: I long ago worked for its predecessor Thomson Financial as Global Director – Capital Markets). The report uncovers a number of very interesting insights into professionals and professional work. One of the most interesting is the differences between

Continue reading Emerging markets professionals are at the vanguard of the future of professional work

I am currently preparing a number of keynotes for senior business audiences over coming weeks. In preliminary conversations with one group I encountered a very common and deeply misleading view of how business is changing today. We engaged in discussions on “economic structural change”, that were in fact only about changes in industry composition. The

Continue reading Economic structural change is NOT industry compositional change

Last night was the announcement of the winners of the annual BRW Client Choice Awards. Each year Beaton Consulting compiles the opinions of large professional service clients – this year 40,000 of them – who collectively select the best professional service firms in Australia. The results are announced at a gala dinner and published in

Continue reading Professional services will be at the heart of our economic future

A few days ago I spoke at the opening dinner of a strategy offsite for a professional firm, on the topic of ‘Thinking About The Future‘. It is a very common style of engagement for me, being briefed to set the broadest possible mental frame for executives before their in-depth discussions on directions for the

Continue reading Thinking about the future: Why predictions usually (but not always) have negative value

This morning I gave the opening keynote at the Virtual Universities: Impact on Accounting Education Thought Leadership forum in Adelaide, organized by the Centre of Accounting, Governance and Sustainability at University of South Australia and the Institute of Chartered Accountants Australia. The audience was an invitation-only group of the most senior accounting academics and industry

Continue reading The future of academic certification: universities, MOOCs, aggregators, and peer reputation

The 5 elements that enable expertise networks to flourish

Last week I gave a keynote at an internal conference of a large technology services firm that has recently acquired another firm. The conference brought together senior executives and managers from the two organizations so they could get to know each other and plan how they would work together with existing and new clients. A

Continue reading The 5 elements that enable expertise networks to flourish

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About the Blog author

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Ross Dawson is globally recognized as a leading futurist, entrepreneur, keynote speaker, strategy advisor, and bestselling author. He is Founding Chairman of AHT Group, which consists of 3 companies: consulting, publishing, and ventures firm Advanced Human Technologies, future and strategy firm Future Exploration Network, and events company The Insight Exchange.

Ross is author most recently of Getting Results From Crowds, the prescient Living Networks, which anticipated the social network revolution, the Amazon.com bestseller Developing Knowledge-Based Client Relationships, and Implementing Enterprise 2.0. (click on the links for free chapter downloads). He is based in Sydney and San Francisco with his wife jewellery designer Victoria Buckley and two beautiful young daughters.

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