Recently in Reputation Category

Video of TheNextWeb keynote on The Future of Crowds

TheNextWeb produced a good quality video of my keynote at TheNextWeb Conference 2012, shown below. It doesn’t show all of my full motion graphics presentation, though it frequently cuts to show segments of the visuals through my keynote. I will create and share a full video of my motion graphics presentation along with the audio

Continue reading Video of TheNextWeb keynote on The Future of Crowds

VIDEO – ExaTrends of the Decade: Reputation Economy

A while back we released our Map of the ExaTrends of the Decade. We are now releasing a series of short videos delving into the ExaTrends, starting with Reputation Economy. Some of the issues covered in the video include: * The amount of data we have now is enabling the measurement of reputation * Influence

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In a world of instantaneous information flows, managing company reputation is ever more fraught. An interesting article in Techworld titled How to manage your online reputation goes into the issue, describing how pharma firm GlaxoSmithKline had one of its trademarks hijacked by a dodgy company. The piece goes on: “Reputations are more visible – and

Continue reading The headache (and opportunity) of managing your company’s online reputation

When you talk about crowdsourcing, consistently one of the first objections you hear is worries about losing valuable ideas and intellectual property to unscrupulous overseas contractors. Our new book Getting Results From Crowds is designed to help people get the most value from crowdsourcing. Part of doing that is giving perspective on the challenges and

Continue reading The realities of intellectual property and crowdsourcing: don’t hold on too tight

12 Themes for 2012: what we can expect in the year ahead

Towards the end of each year I share some thoughts on what awaits in the year ahead. It is actually a lot easier to look years into the future than just a single year, as while we can readily discern broad trends, the major events in a year are usually unforeseeable, though they may express

Continue reading 12 Themes for 2012: what we can expect in the year ahead

Jeremy Stoppelman, CEO of Yelp, is in Australia for the launch of Yelp Australia. I was invited to interview him on Monday (embargoed until today) as part of a major media campaign to kick off the site. Australia is the 13th country where Yelp has launched, with up until now all the action outside North

Continue reading Yelp leaps into the underserviced consumer review space in Australia

Six thoughts on the Klout scoring changes

Today influence ratings service Klout significantly changed its rankings. Last week Klout CEO Joe Fernandez announced there would be changes, saying “a majority of users will see their scores stay the same or go up but some users will see a drop”. It seems that was not correct, and rankings levels have been revised such

Continue reading Six thoughts on the Klout scoring changes

This morning I gave the opening keynote for an internal future strategy session at a large insurance company. A group of 40 executives from across the organization, as part of a six month program, are spending two days immersing themselves in thinking about how the structure of the economy could change in the years and

Continue reading Why reputation, influence, and attention are becoming central to economies but are not currencies

The continuing devaluation of LinkedIn connections

How many LinkedIn requests are you getting? Very likely significantly more than you were getting just a few months ago. LinkedIn reached 100 million users in March. As one of the first 10,000 users, I early on saw the potential of a purely professional social network. It consistently grew in size and user value over

Continue reading The continuing devaluation of LinkedIn connections

Breaking: Google+ will be a reputation engine

For years I have been writing about reputation and have often said that this will be the decade of the reputation economy. Yet until recently there has been very little in the space. The social media measurement systems such as Klout and PeerIndex have limited data scope and while they talk the language of reputation

Continue reading Breaking: Google+ will be a reputation engine

On Tuesday I gave the opening keynote on The Future of Information Infrastructure at the Implementing Information Infrastructure Symposium. CIO magazine did a nice article titled IIIS: Big Data driving new trends which reviews my keynote and the one immediately after from Steve Duplessie, one of the world’s top analysts on data and storage. It

Continue reading Reality mining, pervasive data capture, and how Big Data can create value

Today’s Australian Financial Review has an interesting article titled “Watch out for the spook in the navy blue suit” which looks at how professionals can respond to anonymous slander, quoting me and a few others. It looks at FirmSpy, which is a site that provides gossip about Australian professional firms, notably law firms and the

Continue reading The dilemma for professionals: How do you respond to anonymous leaks and slander?

Changing your Twitter profile = creating a new identity

Yesterday I updated my Twitter profile after not having changed it for well over a year. The image and words are now: Futurist/ Entrepreneur/ Keynote Speaker/ Author and contributor to global brain. A visual slice of my neural activity: http://bit.ly/AHTGpBizModel In my keynotes on social media and success in a connected world I tell the

Continue reading Changing your Twitter profile = creating a new identity

Last week just before I flew to China I did an interview on SkyNews Tech Report about the future of today’s technology. Topics we discussed in the interview include:

Much ink and many pixels had already been shed on Britain’s super injunction laws before the last week, but the Ryan Giggs case has pushed this into the stratosphere. In case you’ve been hiding in a closet, Manchester United star Ryan Giggs was awarded a “super injunction” from British courts, forbidding the press to report

Continue reading 6 critical issues: Why the super injunction story represents a major social turning point

While the subtitle of my book Living Networks referred to the ‘hyperconnected’ economy, the reality is that living networks are built primarily on human relationships based on mutual knowledge and trust. Here is a brief excerpt from the book about what is changing in the world of trust. Trust is a business perennial—from the days

Continue reading 3 major shifts in the nature of trust in business relationships

Keynote: Building Business in a Connected World

Tomorrow morning I am giving the keynote at City of Port Phillip’s inaugural Breakfast Briefing session for the year in St Kilda, Melbourne, on the topic of Building Business in a Connected World. Here are event details and registration. Below are my slides for the presentation, which is almost entirely based on our Success in

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The Future of Customer Relationships: notes on where they are going

I’ve just finished a teleconference on The Future of Customer Relationships (follow the link for an overview), hosted by Focus.com and Brian Vellmure. The panellists were: Ross Dawson Dr. Graham Hill Dr. Michael Wu Denis Pombriant Our discussion will be available shortly as an mp3. For now, here are a few quick notes I took

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One of the most surprising things about Wikileaks is that it took this long for the massive shift to transparency to have an impact on this scale. The trend to transparency has long been evident, and sites to facilitate leaks have been around for many years now. The inevitability of a transparent world has long

Continue reading Transparency has long been driving business and society… but it’s only just begun

Tomorrow I’m doing the closing keynote at the Newspaper Publishers Association Future Forum conference in Sydney, with already considerable attention on what I will discuss. I have just prepared a framework to crystallize some of my thoughts on the news landscape today, which I’ve called The NewsScape. Individual channels – such as print, TV, internet,

Continue reading Infographic: The NewsScape – 8 sources of value creation in a post-channel media world

A few days ago I was interviewed by ABC’s Newsline program for a segment they did on Apple’s response to the iPhone4 ‘Antennagate’ problem. Here is the second part of the segment including my thoughts. To see the full piece go to the Newsline archives and click on ‘Bad Press’ dated 21/7. Despite the way

Continue reading Lessons from iPhone4 Applegate: social media augmentation of consumer voices and the need to listen

Will there be capital markets for equity in people?

I recently read the entertaining science fiction novel The Unincorporated Man by brothers Dani and Eytan Kollin. The premise is that several hundred years in the future everyone is incorporated at birth, with the government owning 5% and parents 20%. People trade equity in themselves for their education and development, then spend their life trying

Continue reading Will there be capital markets for equity in people?

Outsourcing journalism – how far can you take it?

Seed.com, AOL’s venture in crowdsourced journalism, has just sent out a survey to its contributors, with some very interesting questions, notes Business Insider. Source: Business Insider A few interesting thoughts coming out of the issues raised in the survey: * Seed.com is considering outsourcing fact-checking and copy-editing – given finding the right talent and quality

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In the future there will be two types of people. Either you will create content to share with the world, or you will not. Many of us have already made the choice to share content with the world at large. We will be joined by many more. The advantages of having a visible presence in

Continue reading There will be two types of people: content creators and non-content creators

When I wrote earlier Will our reputation systems be distributed? Probably not for a long time, a number of people noted that reputation systems will be gamed. Absolutely. The more valuable a system is, the more people will try to game it. If reputation systems influence who people buy from, who they date, who they

Continue reading Information filtering and reputation will be evolutionary battlefields

The development of reputation systems will be a central aspect of the economy and society this decade. While we are still early in the overall process of building robust systems that are themselves trustworthy, the pace of development is accelerating. Craig Newmark (founder of Craigslist) is putting a lot of thought into the issue. His

Continue reading Will our reputation systems be distributed? Probably not for a long time

While we were working on the Future of Influence Summit last year I encapsulated the essence of what I was seeing in the space in Five key trends in how influence is transforming society, complementing our Influence Landscape. If you’ve managed to avoid Juicystar07 and Allthatglitters21 so far, your time is up. They provide a

Continue reading The power of Juicystar07 demonstrates two key trends in influence

Following up on my post Personal reputation systems are about to take off… but the next start-up won’t last, taking off on Techcrunch’s pre-announcement of a new personal reputation start-up, Brad King pointed me to this very interesting video he took of investor Travis Kalanick, who is almost certainly talking about the same start-up. He

Continue reading More on personal reputation systems – video interview of Travis Kalanick

Michael Arrington of Techcrunch writes that this week a start-up will launch that is “effectively Yelp for people,” and promises detailed coverage in the next few days. This is of great interest, not least because our own start-up Repyoot will be launching in public beta in the next couple of weeks, starting as an influence

Continue reading Personal reputation systems are about to take off… but the next start-up won’t last

Key management trend: Reputation management

I was recently interviewed for a report created by the executive forum Vistage, titled 12 Trends That Will Define Business in the “New Normal”. One of the key trends covered in the report in which they drew on my thoughts is reputation management, excerpted below. Trend 7: Reputation Management

How reputation measurement will transform professional services

Earlier this week I did the opening keynote at the AMP Hillross annual convention, with the title of Embracing the Future. Hillross, one of the most upmarket of the wealth management networks, is seeking to lead the rest of the market by shifting to a pure fee-for-advice model, and rapidly developing a true professional culture.

Continue reading How reputation measurement will transform professional services

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About the Blog author

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Ross Dawson is globally recognized as a leading futurist, entrepreneur, keynote speaker, strategy advisor, and bestselling author. He is Founding Chairman of AHT Group, which consists of 3 companies: consulting, publishing, and ventures firm Advanced Human Technologies, future and strategy firm Future Exploration Network, and events company The Insight Exchange.

Ross is author most recently of Implementing Enterprise 2.0, the prescient Living Networks, which anticipated the social network revolution, and the Amazon.com bestseller Developing Knowledge-Based Client Relationships (click on the links for free chapter downloads). He is based in Sydney and San Francisco with his wife jewellery designer Victoria Buckley and two beautiful young daughters.

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