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TheNextWeb produced a good quality video of my keynote at TheNextWeb Conference 2012, shown below. It doesn’t show all of my full motion graphics presentation, though it frequently cuts to show segments of the visuals through my keynote. I will create and share a full video of my motion graphics presentation along with the audio
Continue reading Video of TheNextWeb keynote on The Future of Crowds
These are frantically busy days, which is squeezing my ability to blog and capture some of the fascinating stuff flying by. In coming months I think I’ll try to do more ‘mini-blogging’, just capturing quick thoughts and impressions rather than writing up every interesting speaking engagement or media appearance I do. Yesterday I gave three
I caught up with some of the Yammer team this morning, including Chief Customer Officer David Obrand, while they are in town for the Yammer on Tour series. I was particularly interested in talking with them about Yammer’s shift to activity streams. In the massive convergence of enterprise social platforms that we’ve seen over the
Our Social Media Strategy Framework has been one of our most popular frameworks, with well over 100,000 views, as well as more for the translations into 12 languages. I have used the framework extensively as a starting point to help executives understand the space and clients to develop social media strategies. Many people have told
Continue reading Social Media Strategy Framework: Explanation and guide
Earlier this week I spoke at a financial advisor retreat in the stunning Margaret River region of Western Australia, a region of wide-open beauty that is the source of many extraordinary wines. I gave two keynotes at the event on subsequent days, on How to Lock-in Your Clients, and Success in a Connected World, which
Continue reading 5 things to tweet and 5 things NOT to tweet
Voici ma première vidéo en francais, qui est à propos du futur de Facebook. Quelques miettes du video :
I recently spoke at an event organised by Building the Organisation of Tomorrow, a group created by alumni of University of Technology Sydney’s Master of Business in IT Management program. The format was very stimulating, with three 15 minute presentations, each followed by 15 minutes Q&A and then a ‘disruptive event’, including some awesome satirical
Continue reading New ideas: Building the organizations of tomorrow
Recently web monitoring firm Semiocast published a list of the top 20 countries in number of Twitter accounts. Not surprisingly US was top with 107 million users, with Brazil coming in second at 33 million and Japan next at just under 30 million. I am always interested in comparing the degree of social media engagement
Continue reading Which countries have the most Twitter users per capita?
Yesterday I was interviewed by Radio Australia in a piece titled Facebook IPO filing reveals China plans. Their website includes a podcast and transcript of the segment. Below are the parts where I spoke. BAHFEN: The question I put to Ross is…what do these excerpts from Facebook’s IPO filing say about its intentions, with regard
Continue reading Facebook’s IPO and its plans for China and global domination
My favorite part of reading S-1 IPO filings is always the risk factors. They are seemingly endless, as the company tries to cover its ass for all the things that might conceivably go wrong. But they are often very insightful in pointing to the real issues facing the company. To save you reading it all,
Continue reading The many and varied risk factors in Facebook’s IPO
I was interviewed last night on ABC’s The Business in a broad-ranging discussion about Facebook’s IPO, Apple’s cash pile, and Research In Motion’s future. Click on the image to watch the interview on the ABC website I’ll add some more comments on these very interesting topics shortly.
Yesterday I appeared on the Australia national breakfast program Today, talking about what we can expect in social media and technology in 2012. I was on holidays in Melbourne so spoke from the studio there. You can see the clip below, or on the Today Show Video page, under the title Social Trends for 2012.
Continue reading Today show: Social media and technology trends for 2012
I’m at the launch meeting of the social media community of practice set up by Institute of Public Administration NSW (IPAA). Earlier this year I gave the opening keynote on The Transformation of Government at IPAA’s annual conference, where I was encouraged to see the interest and appetite for new and more open approaches to
Continue reading Making social media happen in government: case study of NSW Department of Education
Jeremy Stoppelman, CEO of Yelp, is in Australia for the launch of Yelp Australia. I was invited to interview him on Monday (embargoed until today) as part of a major media campaign to kick off the site. Australia is the 13th country where Yelp has launched, with up until now all the action outside North
Continue reading Yelp leaps into the underserviced consumer review space in Australia
One of my speaking bureau just asked me to provide them with a few quick ideas on how technology is changing events, as one of their key clients is having an internal meeting to discuss their future use of technology in events. I only had 10 minutes free to write something, so it’s far from
In Chapter 1 of my 2002 book Living Networks I wrote: When did you last say or hear someone say “what a small world”? People have an unquenchable fascination with how richly we are connected, never ceasing to be amazed by the seeming coincidences of how one friend knows another through a completely different route.
Continue reading Our shrinking degrees of separation: heading down from 6 to 3
Twitter has created a nice video showing how much and when the unique moment of 11:11 on 11.11.11 was mentioned around the world last Friday, as below. They describe it: This clip is a visualization of all the Tweets mentioning 11:11 on 11.11.11. Each “1” is a location that moves with the conversation on Twitter.
Continue reading [VIDEO] The flow of Twitter around the world
I am at a media briefiing by cloud-based ERP provider NetSuite at the very nice Quay restaurant in Sydney. In addition to the interesting presentation by CEO Zach Nelson on the state of NetSuite, we have been given no less than 7 press releases, so a big news day for the company. One of these
Continue reading Latest data: Retailers shift to social media and online
In the Kochie’s Business Builders program that I hosted on Sunday, I interviewed Matt Barrie of Freelancer.com, and Eddie Machaalani and Mitch Harper of BigCommerce, both fantastic Australian online business success stories. Following the excellent Freelancer.com interview, below is the interview with BigCommerce’s founders. They recently raised US$15 million from US VC firm General Catalyst
Kochie’s Business Builders program on Channel 7, which focuses on helping growing businesses improve their performance, has just started its fifth series. This series they have dedicated a complete program to an “online bootcamp”. The program starts with an interview with me, after which I go on to interview two of Australia’s top online businesses:
Continue reading KBB: Interview on the essentials of online business
This week I was MC for the AHRI HR Technology conference, and ran one of the workshops on the following day, on Creating Results Using Social Media. A real highlight of the conference was the Social Media: Risks and Rewards panel, which I chaired, with the participation of a fantastic cast of Peter Williams of
Continue reading Using social media to track and drive organizational success metrics
Tomorrow is the Australian Human Resources Institute HR Technology conference. I will be MC for the conference day, and will also run a half-day workshop on Creating Results Using Social Media on the following day. I thought I would share the visual content we will be using during the workshop. As usual, the slides are
Continue reading Workshop content: Creating results using social media – the HR perspective
Twitter has moved from asking ‘what are you doing now?’ to ‘what’s happening?’, and now describes itself as an ‘information network‘. The Twitter News Network is a manifestation of the global brain, in which we create value for others by contributing to the visibility and availability of high-value information. While many contribute nothing of value
Continue reading The Question: What is the most interesting thing you came across today?
A few days ago Arie Goldshlager pointed me to the fantastic video below of Giam Swiegers, CEO of Deloitte Australia, talking about the company’s use of micro-blogging. Shortly after Forrester announced that Deloitte Australia’s Yammer network had won its 2011 Forrester Groundswell award in the category of Collaboration Systems. Undoubtedly a major factor in Deloitte
On Friday a journalist from the Herald Sun called me to ask for my response to an ‘analysis’ suggesting that $1.4 billion of worker productivity is lost to playing Angry Birds. It seems that my answers turned the story around from what could have been yet another populist headline to Is Angry Birds the new
Continue reading Angry Birds and productivity at work: why distractions can help
Research company Nielsen has just released detailed statistics on online activity, focusing on social networks and blogging, which at 22.5% of time spent online dominate Internet usage, with more than twice the next category games, at 9.8% of time spent. Below are a few highlights and comments from the full report. Facebook completely dominates the
Continue reading Detailed stats: Social networks dominate Internet usage, Australia still #1
Earlier this year I wrote how the US SEC was opening the gates to crowdfunding and a new structure of capitalism with mooted regulatory changes. Now the US President’s proposed Jobs Bill is explicitly focusing on crowdfunding as a mechanism to support entrepreneurs and startups. A post on the White House’s Office and Science Technology
Continue reading Support for crowdfunding in Obama’s Jobs Bill is taking it mainstream
How many LinkedIn requests are you getting? Very likely significantly more than you were getting just a few months ago. LinkedIn reached 100 million users in March. As one of the first 10,000 users, I early on saw the potential of a purely professional social network. It consistently grew in size and user value over
Continue reading The continuing devaluation of LinkedIn connections
For years I have been writing about reputation and have often said that this will be the decade of the reputation economy. Yet until recently there has been very little in the space. The social media measurement systems such as Klout and PeerIndex have limited data scope and while they talk the language of reputation
Continue reading Breaking: Google+ will be a reputation engine
Tomorrow morning I will give the keynote at Mainstreet Australia conference on the topic of Creating the Future of Business. My slides are below. The usual caveat applies – the slides are designed to accompany my presentation and not to stand alone. Keynote: Creating the Future of Retail Spaces View more presentations from rossdawson While
The distribution of music taste and consumption has shifted dramatically over the decade years, and will continue to evolve significantly in coming years. Back before a dozen years ago, radio and MTV exposed people to a limited range of music from label playlists, and the cost of records and CDs made it hard to experiment
Continue reading The implications of the new broader, flatter distribution of music taste
Financial services is one of the most industries in which the use of social media is the most relevant, not least because customer service is a critical differentiator between highly commoditized offerings. While financial services and banking were traditionally highly relationship-based, the shift to online has significantly eroded those relationships. Social media, used well, provides
Continue reading Research: The acceleration of Australian banks’ use of social media
Continuing our series of conversations on the future with Gerd Leonhard of The Futures Agency and myself, here we discuss the future of Twitter. Some of the topics we discuss include:
For the last decade I have examined and applied social network analysis in and across organizations, for example in large professional firms, technology purchase decision-making, high-performance personal networks, and other applications. The more time you spend with the analysis of social networks in organizations and those firms that have applied the techniques, the more evident
The centrality and ease of use of the Circles feature means Google+ is a significant step forward in social networking. It has been a key platform in its initial success. The Circles feature enables people to selectively share content. Someone can send work-related discussions to their public stream, photos of their children to their family,


























Visualization of our activities and model
Our priorities for 2012



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