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Framework: The role of Humans in the Future of Work

Yesterday I gave the keynote on Creating the Future of Work at The End of Nine to Five. For the last years in addressing the future of work I have often focused on the human capabilities that will drive value as machines become more capable and the work landscape is transformed. To help define and

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Our shared passion for the future of professional services has led George Beaton and I to collaborate on projects over many years. George has long expressed his view that the traditional “BigLaw” model for legal services firms is under severe threat. He has just launched his latest book Remaking Law Firms to provide clear guidance

Continue reading Launch: Timeline for the future structure of the legal services industry

This afternoon I am giving the closing keynote of Day 1 at CeBIT Australia on the topic of Platform Strategy: Creating Exponential Value in a Connected World. The slides to my keynote are below. Keynote slides: Platform Strategy Creating Exponential Value in a Connected World As usual, the slides are designed to support my keynote,

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Big game changers: Immersive reality and customer robot service

An article in yesterday’s Sydney Morning Herald, Five business trends set to shape 2016, asked three business “clairvoyants” what innovations small business will see in 2016: Craig Rispin, Jon Tanner, and myself. Here are a couple of the quotes from me: On Immersive Reality: Futurist Ross Dawson, who heads Advanced Human Technologies Group, says the

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How Science Fiction shapes our future

As other futurists, I’ve had done quite a few media interviews recently on Back to the Future 2, which was set on October 21, 2015. One of the most interesting broader issues around the film is very simply the degree of interest people have in the film, which captured people’s imaginations about the future, even

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Last Friday, after delivering the breakfast keynote at CPA Congress in Brisbane (more on that in another post), I ran a half-day workshop at the partner offsite of a national accounting firm network on the theme of Disruption and Innovation in Professional Services. I spent some time giving the partners current perspectives on both disruption

Continue reading Six characteristics supporting excellence in service delivery innovation

A framework for industry leadership based on collaboration

Last week I ran a half-day workshop at the annual offsite for executives of a major airline alliance, taking the group from a broad view of macro trends shaping the future, through to the generation of specific actionable ideas to create greater value across the alliance. As part of the workshop we used a framework

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Launch of Futurist Influence Rankings app

We have just launched a Futurist Influence Rankings tracker, you can see the original here and an embed of the app below. It is certainly not intended to be rigorous, but simply to give an indication of how influential futurists are on social media and the web by combining a few key indicators such as

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I first met Mark Zawacki when I did the opening keynote at the ANZA Technology Conference in Silicon Valley in 2004, and Mark was also a speaker at the event. Mark has since founded the highly-regarded corporate accelerator 650Labs, which helps leading global corporates to drive innovation. More recently I have met Catherine Stace, CEO

Continue reading SWITCH festival shows the power and potential of cross-industry collaboration

I recently gave a series of opening keynotes on The Future of Customer Experience as part of a roadshow for omnichannel customer experience platform provider Genesys, which is running a global series of events for their lead customers, which includes organizations such as News Limited, Vodafone, Western Union, and the Australian Taxation Office. The central

Continue reading The virtual agent of the future: Real-time photo-realistic human faces that bridge the human/ machine divide

Advanced Human Technologies Group has just launched Creating the Future of PR, a publication that looks at how the Public Relations industry can create an exceptional future for itself and its clients in a fast-changing world. In my article Join Us in Creating the Future of PR I frame the context for the launch of

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The City Initiatives for Technology, Innovation and Entrepreneurship (CITIE), a joint venture of NESTA, Catapult, and Accenture, has just release a very interesting report on the drivers of innovation in major cities globally. The CITIE Framework examines 9 different areas in which cities can support entrepreneurship and innovation, shown here:

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http://smetechnologyforum.com/
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About the Blog author

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Ross Dawson is globally recognized as a leading futurist, entrepreneur, keynote speaker, strategy advisor, and bestselling author. He is Founding Chairman of AHT Group, which consists of 3 companies: consulting, publishing, and ventures firm Advanced Human Technologies, future and strategy firm Future Exploration Network, and events company The Insight Exchange.

Ross is author most recently of Getting Results From Crowds, the prescient Living Networks, which anticipated the social network revolution, the Amazon.com bestseller Developing Knowledge-Based Client Relationships, and Implementing Enterprise 2.0. (click on the links for free chapter downloads). He is primarily based in Sydney with a secondary base in San Francisco.

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