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The quality of Wikipedia has been well established. A well-known study was carried out in 2005 by scientific journal Nature showing that the accuracy of Wikipedia articles on science was comparable to that of Encyclopedia Brittanica. A more recent study by Epic and University of Oxford again showed comparable quality of articles across many domains

Continue reading The (in)accuracy of long-tail Wikipedia articles – can you help improve mine?

Epi Nekaj, the founder of crowdsourcing innovator Ludvik + Partners, first got in touch with me in early 2012 to discuss his plan to run a landmark global event focused on crowdsourcing. On June 3-7 Crowdsourcing Week will be held in Singapore, bringing the Crowdsourcing Week team’s vision to fruition.

Launch of Future of the CIO framework

Over the next few weeks I will be giving the keynote at the Tomorrow-Ready CIO Series organized by CIO magazine and sponsored by IBM. The events will be held over breakfast in Canberra, Perth, Sydney, Auckland and Melbourne, with an audience of CIOs and other senior IT executives. Full details on the events here. My

Continue reading Launch of Future of the CIO framework

On February 13 I will speak at Air New Zealand’s Social Media Breakfast in Auckland, together with Teddy Goff, Obama’s Digital Director, with an expected audience of close to 1,000. Air New Zealand ran its first Social Media Breakfast in July last year with Randi Zuckerberg as key speaker, with the exceptional success of the

Continue reading Analysis: US, Australia social network usage flat, New Zealand now the world’s biggest user of social networks?

I recently wrote Why conversational skills are needed to create a high-performance, engaged, networked organization, reflecting on an executive roundtable discussion I lead as part of the 21st anniversary celebrations of the Graduate School of Business of the University of New England. The roundtable was also written up in the Australian Financial Review, which provides

Continue reading Why microblogging has moved to the heart of enterprise social initiatives

In a number of my recent keynotes, including at Connected Enterprise and the CIO Summit, I have discussed the blurring of the inside and outside as a critical facet of the future of organizations. The Möbius strip is a simple strip of paper folded once and pasted so that it has only one side. A

Continue reading The inside is the outside: The Möbius strip and Klein bottle as metaphors for the future of organizations

Celebrating and reflecting on 10 years of blogging

I just realized I missed my 10th anniversary of blogging. My first post on the Trends in Living Networks blog was on October 5, 2002, beginning: The emergence of the “living web”: In just the same way as the networks are coming to life, the language that we use to describe this new world is

Continue reading Celebrating and reflecting on 10 years of blogging

A major challenge for organizations that are considering internal social media initiatives is that a business case including a financial justification is frequently required. To be frank, I think ROI calculations for social initiatives are in most cases a waste of time, because so many of the benefits and costs are unknowable before the initiative.

Continue reading Creating a Return on Investment (ROI) calculation for Enterprise 2.0 and internal social media

A recent study from Burson-Marsteller looks in depth at what the Fortune Global 100 are currently doing on social media. Burson-Marsteller Global Social Media Check-Up 2012 from Burson-Marsteller Some of the interesting insights from the study include:

Insights into the evolution of Klout’s algorithm

The rise of the reputation economy is one of the most important trends of our time. As such, like it or hate it, Klout’s role as probably the most prominent influence engine today means it is useful to track its structure and mechanisms. Klout today unveiled a major change to its algorithm and scores. Here

Continue reading Insights into the evolution of Klout’s algorithm

Yesterday I spoke at a business leaders lunch event in Darwin on the Future of Business organized by the Australia-Israel Chamber of Commerce and Optus. Following my keynote John Paitaridis, Managing Director of Optus Business, shared some of the highlights of a recently released Optus Future of Business report, based on an extensive survey of

Continue reading Study: Increased customer expectations are driving corporate uptake of social media

Creating a consistent online voice and identity

I have recently been running a series of social media workshops for retailers in a franchise chain. The workshop starts with a big picture view and then runs through detailed guidance on establishing a presence, building engagement, and driving success, interspersed with group exercises to set objectives, think through stratgies, and set action plans. One

Continue reading Creating a consistent online voice and identity

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About the Blog author

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Ross Dawson is globally recognized as a leading futurist, entrepreneur, keynote speaker, strategy advisor, and bestselling author. He is Founding Chairman of AHT Group, which consists of 3 companies: consulting, publishing, and ventures firm Advanced Human Technologies, future and strategy firm Future Exploration Network, and events company The Insight Exchange.

Ross is author most recently of Getting Results From Crowds, the prescient Living Networks, which anticipated the social network revolution, the Amazon.com bestseller Developing Knowledge-Based Client Relationships, and Implementing Enterprise 2.0. (click on the links for free chapter downloads). He is based in Sydney and San Francisco with his wife jewellery designer Victoria Buckley and two beautiful young daughters.

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