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Barracuda Labs' annual report contains some interesting analysis of the online space, including Twitter and security issues. A few highlights:
* Only 21% of Twitter accounts are active i.e. at least 10 followers/ 10 following/ 10 tweets
* Even so, there has been an increase in activity from dormant accounts - 40% fewer accounts have zero followers compared with six months ago
* 66% of users are following more or the same as the their number of followers (i.e. you are in the "top" one third if you have more followers than following)
* The most prolific Tweeters are those with around 1,000 followers. Those with more followers tend to tweet less - see chart below.
Software firm Sysomos has provided some more interesting research on Twitter usage.
Using this data, we have analyzed which countries use Twitter the most on a per capita basis, shown below.

I did the same analysis from Sysomos' report in June, showing the most prominent Twitter nations on a per capita basis at the time, according to the data provided.
While the results are fairly consistent between the June 2009 and January 2010, it seems that neither set of results is complete. Norway, which ranked as the third highest per capita Twitter nation last June, had no data provided on it in this survey, while Singapore - now the second highest ranked nation - and Ireland - now ranked fourth - were not included in the June survey.
On a relative basis New Zealand has gained ground, catching up with Australia and the UK, while Germany appears to have moved ahead considerably compared to other countries such as France.
Sysomos doesn't give details on its "proprietary" methodology for identifying the location of Twitterers, however it very interestingly says that only 0.23% of tweets are tagged with location through Twitter's geo-location API tool. I may have a play with getting some of this data directly at some point.
Other 2009 summary posts
Top blog posts of 2009: 6 on Twitter and the media
Top blog posts of 2009: Enterprise 2.0 and organizational effectiveness
Top blog posts of 2009: The future
Top keynote speech presentations/ videos of 2009
And one more summary of my blog posts that have attracted the most interest this year, this time on the topic of influence, which has become very central to my interests and research.
1. Launch of the Influence Landscape framework (Beta)
A visual framework to explain the role and mechanisms of influence today

2. “Influence is the future of media”
Why influence is at the center of where the media industry is going
Other 2009 summary posts
Top blog posts of 2009: Enterprise 2.0 and organizational effectiveness
Top blog posts of 2009: The future
Top keynote speech presentations/ videos of 2009
At this time of year it's good to look back at the blog posts I've written and see what is most interesting. Some have got quite a lot of attention, other posts I liked got passed over.
Having looked through my blog posts, the most useful approach seems to be by topics. I'll start with a list of six posts on Twitter and the media, including some embeds.
1. Twitter on ABC TV - the impact on politics, media and socializing
The post includes this ABC TV segment on Twitter, which includes interviews with myself and Mark Scott, Managing Director of ABC. Full analysis on the post.
I was interviewed this morning on Sky Business Tech Report. Some of the things we discussed in the interview are:
* How social media such as Facebook, Twitter, YouTube and many others change how companies engage with customers, become more efficient, and being competitive.
ABC TV ran a segment a few days ago on how companies are using Twitter to create value, including an interview with me on how businesses can use Twitter effectively.
This should be a topic of particular interest to small and mid-sized companies. If you are interested in learning more, SME Tech Summit in Sydney on 1 December will include specific in-detail coverage of how your company can use Twitter (as well as other social media tools) to build your success.
Comments made during the program include:
* Experts say Twitter is here to stay
* Twitter has become a legitimate business tool
* When you don't have much money to spend, Twitter can be an excellent way to promote your business
* You need to be conversational and human to engage your customers
* There are ways that companies in any industry to use Twitter
* It is hard to do properly, and you do need to be consistent if you start
* Twitter is here to stay as part of companies' branding strategy
The US Federal Trade Commission has released its long-awaited update to its "Guides Concerning the Use of Endorsements and Testimonials in Advertising" to now cover blogging and social media.
The headline news is that:
The revised Guides also add new examples to illustrate the long standing principle that “material connections” (sometimes payments or free products) between advertisers and endorsers – connections that consumers would not expect – must be disclosed. These examples address what constitutes an endorsement when the message is conveyed by bloggers or other “word-of-mouth” marketers. The revised Guides specify that while decisions will be reached on a case-by-case basis, the post of a blogger who receives cash or in-kind payment to review a product is considered an endorsement. Thus, bloggers who make an endorsement must disclose the material connections they share with the seller of the product or service.
Those contravening the FTC Act can be fined up to $16,000 per post (it has been increased in the last year from the $11,000 that has been widely reported).
In other words, the world of paid influence that we explored at Future of Influence Summit will be regulated and laid open.
This whole thing is a minefield, and I wish had more time to run through all of the issues, but here are a few top-of-mind points that need to be made about this:
Continuing our series of translations of Social Media Strategy Framework, today we are launching the Portuguese edition.
See the original post for the full overview of the Social Media Strategy Framework in English.

Click on image to download pdf
Please share this with any Portuguese speakers who would be interested.
Also be sure to let me know if you can suggest any improvements to the translation.
Continuing our series of translations of Social Media Strategy Framework, today we are launching the Russian edition.
See the original post for the full overview of the Social Media Strategy Framework in English.

Click on image to download pdf
Please share this with any Russian speakers.
Also be sure to let me know if you can suggest any improvements to the translation.
Continuing our series of translations of Social Media Strategy Framework, today we are launching the Chinese edition.
See the original post for the full overview of the Social Media Strategy Framework in English and compilation of the framework in 11 different languages.

Click on image to download pdf
Please share this with any Chinese speakers.
Also be sure to let me know if you can suggest any improvements to the translation.
I notice that Imogen Heap is continuing with the free streaming of her album Ellipse . And no doubt significantly because of the free streaming, Ellipse is charting at #5 on Billboard. It is a glorious album, though I think we can pretty definitely count the free streaming of the album on the web as a very effective strategy. Perhaps it will become commonplace to stream music for free in order to maximize sales.
I'd be keen to know the proportion of sales of this album and the songs on it online versus through CD. It would almost be surprising if she sold much in CDs at all, because her presence is so online..
I notice Imogen on Twitter now has over a million followers.
A bit tangentially, I just found this beautiful video of a beautiful song by Kate Havnevik, who I found through collaborative filtering and Imogen's music. If you like Imogen you'll absolutely like the extraordinary Kate. (note that it doesn't start for 10 seconds)
Last weekend’s Sunday Telegraph published an article titled Tech to the future that looks at what’s coming next in consumer and social technologies. Unfortunately it isn’t available online, however here are the sections where I was quoted:
Futurist and author Ross Dawson says the next big shifts will pivot around how we connect to other people and “how we share the content of our lives with others. It’s all about the social use of technology.”Now that we have as a society discovered sharing the content from our lives, the floodgates are open. Interoperability across social networks is evolving slowly, but is what we are coming to expect. Then later in the article:
Analysts predict that rather than a new Twitter-styled platform emerging, social networks will move towards being meshed or interconnected. They say private and public data will blur together and an advanced version of the social networks of your choice will be your browser of entry point.
One of the most interesting topics at the recent Future of Influence Summit was the emergence of business models for influence. Some particularly intriguing issues were raised in the Business Models for Influence and Reputation panel, suggesting that one of the key currencies of the future will be influence.
The panellists generally agreed that total revenue in the influence sector, including the companies represented on the panel (Rapleaf, Buzzlogic, Klout) is around US$100 million. The primary business model is providing insights to companies on who the influencers are in their customer base.
One example given is a hotel that asks guests checking in for their Twitter name, swiftly ascertaining how influential in social media they are, and treating them accordingly. If someone who has real reach is their guest, the hotel might upgrade them or otherwise treat them in a way that they are likely to rave about.
Influence is the topic of the moment (as well as the next decade). In the wake of our very successful Future of Influence Summit earlier this week, not one but two significant studies of influence on Twitter were released today.
An extensive study titled The Influentials: New Approaches for Analyzing Influence on Twitter, created measures for relative influence, tracking in detail 12 popular users. Commentary on this further down in this post, and a nice visual showing response density to these users below.

Rapleaf, whose CEO Auren Hoffman spoke at Future of Influence Summit, released a quite different report showing the change in the structure of the Twitter ecosystem in the period late-March to mid-June of this year, during which time Twitter usage grew 60%. Rapleaf, in the course of doing a study to identify influencers in one of their clients’ customer community, came up with some interesting statistic in the dynamics of the most prominent Twitter users.
I just got off an interview on the future of influence on 2SM radio which lasted almost 15 minutes - close to a record for my interviews on live AM radio, which tends to do 3-5 minute segments. The talk show host was clearly fascinated by the issues of how influence is shifting away from people like him, and towards the unwashed masses.
In the interview, done in the lead-up to Future of Influence Summit which is on next week in Sydney and San Francisco, I discussed the social transformation wrought by the changing influence landscape, and pointed to key five trends driving this change:
1. Influence is democratized
It used to be that people were influential by virtue of their position, such as CEO, journalist, or politician. In a world of blogging, Twitter, and social media anyone can become highly influential, shaping how we think, behave, and spend. Companies can ignore no-one. As many more become heard, a truer democracy will emerge.





















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