Yesterday I gave the keynote on Creating the Future of Work at The End of Nine to Five.
For the last years in addressing the future of work I have often focused on the human capabilities that will drive value as machines become more capable and the work landscape is transformed.
To help define and clarify these capabilities I created a landscape on the role of Humans in the Future of Work, which I first shared publicly in my keynote yesterday.
Today’s Australian Financial Review features an article Ross Dawson on the future of work (and how to prepare for it), drawing on an interview with me.
Direct quotes from me in the article include:
“Human history is all about the automation of work,” he says.
“Right from the plough through to the spinning Jenny through to the automobile, through to any number of other inventions. They all destroy jobs. And at the same time we have always created more jobs than we have destroyed. The automation has been of jobs which have not been that desirable.
“There is a case you can make that we will continue to be a prosperous society and have meaningful work because we are continuing to unfold work which plays to our uniquely human capabilities.”
Next week I am doing the keynote at a Vivid Sydney event titled The End of Nine to Five, organized by Gemini3, a job share matching technology company, in collaboration with EY Australia and Hermann International Asia.
I will be speaking on Creating the Future of Work, looking at the dramatically shifting landscape for work, the distinctive human capabilities that will drive value, and the resulting structure of work required to draw out the greatest growth and contribution for our teams. In the keynote I will share for the first time globally a new framework I have created on Humans in the Future of Work. I’ll share more on that here after the keynote.
Here are quotes from some of the other speakers to give a sense of what they will be covering:
Continue reading Vivid Sydney: Flexibility, diversity, and productivity at the heart of the future of work
Our shared passion for the future of professional services has led George Beaton and I to collaborate on projects over many years.
George has long expressed his view that the traditional “BigLaw” model for legal services firms is under severe threat. He has just launched his latest book Remaking Law Firms to provide clear guidance on how law firms can adjust and reshape themselves for success in a rapidly changing world.
Drawing on the concept of my Newspaper Extinction Timeline, George and I collaborated to create a timeline for the changing structure of the legal services industry over the next decade and beyond across different geographies.
The full description to the legal services timeline describes in detail the mega-forces shaping the industry, the research methodology, and the outcomes.
Here are the legal services industry timelines we created for five regions, with below the charts descriptions of the types of legal services providers referenced.
Before my recent keynote at CeBIT on Platform Strategy: Creating Exponential Value in a Connected World I did a video interview with Alex Zaharov-Reutt of ITWire, shown below. The full article and video is available on ITWire.
It was a very broad-ranging interview, however one of the topics I touched on was the concluding point of my keynote that afternoon, on governments as platforms.
I have written before about issues such as the role of crowdsourcing in government, how crowdfunding could shift the shape of taxation and government, how we can envisage the future of government as a solution enabler, and the value of a framework for the Transformation of Government.
Continue reading “Government as platform” provides a compelling vision for the future of government and society
This afternoon I am giving the closing keynote of Day 1 at CeBIT Australia on the topic of Platform Strategy: Creating Exponential Value in a Connected World.
The slides to my keynote are below.
As usual, the slides are designed to support my keynote, not to stand alone, but there is more than usual structured content that may be useful to people who are not attending my presentation.
I believe that the concept of platforms is enormously relevant in understanding how the economy is shifting today. In many ways it brings together the key themes of my books, including knowledge-based relationships, value co-creation, living networks, internal and external social media, and crowdsourcing.
Continue reading Platform Strategy: How the rise of platforms enables exponential business
Today’s Australian Financial Review featured a section Transformation Agenda, including an article based on an interview with me, Health and education sectors the next to feel online disruption.
After opening with a discussion of connected work and marketplaces such as Freelancer.com and Upwork, the article goes on:
According to business consultant and futurist, Ross Dawson it’s a trend gathering pace within professional services like business consultancy, marketing strategy, IT services, even engineering and law. “Knowledge work can now be done anywhere.” he says.
It appears that this is another emerging sector where Australia is leading the way.
Sydney-based firms Expert360 and Skillsapien support two of the leading digital marketplaces for professional services, both of which Dawson sees as signalling a transition to “virtual” organisations.
“What is the role of the organisation today?” he asks. “Do they need to have offices with people sitting together? Is that the best way to source the best ideas?”
With the emergence of massive online platforms connecting millions of people it would seem not.
The article goes on to draw on my comments to look at many of the examples of how connected work is disrupting health, including CrowdMed, Doctus.com.au, and Dr Sicknote, and then closes with my comments on the impact on education, from an Australian perspective.
In the case of education, the online learning genie is out of the bottle, Dawson notes, with Australian institutions well placed to capitalise on it.
MOOCs (massive open online courses) have been around for some time with a fair degree of competition. But new opportunities are appearing in areas like professional certification, for which Australian institutions are well regarded.
“Education is and will continue to be one of Australia’s greatest exports,” Dawson says, noting that Australia’s fondness for and skills in developing digital channels will breed further opportunities in this and other knowledge-driven sectors.
Work can be done anywhere. We have reached the point where professions of all kinds will be increasingly practised remotely. While we need to ensure that potential problems are minimized, we also need to acknowledge the massive social upsides. This shift is inevitable.
The audio of the podcast can be found on the ThinkFWD website.
In the podcast Mark asked me to delve into the details of my Future of the CIO framework, shown below.
A few days ago I attended the launch event of Reinvent Australia, organized by Annalie Killian of Amplify Festival at PwC’s Sydney offices. It was a very interesting event, digging into the issues of how we can bring together many people’s ideas to create better futures for nations.
Graham Kenny, President of Reinvent Australia, described the organisation as a collaborative initiative to create a conversation on a shared vision for the nation. The bottom line of its endeavors is to increase the quality of life for all Australians, by influencing government and business in how they work.
Kenny quoted Henry Mintzberg in a recent Harvard Business Review article, Rescuing Capitalism from Itself.
Continue reading Reinvent Australia: how can we shape a positive future for nations?
An article in yesterday’s Sydney Morning Herald, Five business trends set to shape 2016, asked three business “clairvoyants” what innovations small business will see in 2016: Craig Rispin, Jon Tanner, and myself.
Here are a couple of the quotes from me:
On Immersive Reality:
Futurist Ross Dawson, who heads Advanced Human Technologies Group, says the debut of Facebook’s Oculus Rift (and a host of other virtual reality head-sets arriving next year) is his “big game changer”. It will be arriving in the first quarter of 2016. Dawson believes it could transform the retail, travel, education and property industries. It is not augmented reality (as in Google Glass) but immersive reality: the images move in sync with a user’s head movements.
It could be used to offer virtual snapshots of off-plan apartments to prospective property buyers, give travellers the opportunity to peruse a virtual city or visit a mock art gallery in cyberspace, Dawson says. “You could immerse yourself in a battlefield or spend a virtual day in Rome, Paris or Berlin.”
Dawson expects to see greater automation in the retail and hospitality sectors, but believes fast food outlets will be the first to deploy robots. He mentions US-based Orchard Supply Hardware whose “OSHbot” answers questions and directs customers to products. There is also California’s Aloft Hotel, run by three-foot-high (91cm) “botlrs” which have 7-inch touchscreens to interact with patrons.
Here are videos of these robots:
Companies large and small need to be actively thinking about and exploring how these kinds of new technologies will change their business, and how they can seize the emerging opportunities.