« An Enterprise 2.0 Governance Framework – looking for input! | Main | Lloyds TSB pilots social media »

Interview on the state of applying Web 2.0 to organizations

Ross Dawson, February 25, 2008 8:08 PM US PT

In the wake of the Enterprise 2.0 Executive Forum, Smartcompany magazine has published an interview with me titled Web 2.0: Our winning ways. It begins:

Entrepreneur Ross Dawson is a leading international expert on the way businesses are using web 2.0 in Australia – and he has good news.
After lagging behind our international counterparts in the enterprise 2.0 stakes, Australia is starting to catch up in its use of blogs, wikis, social networks, social search and virtual worlds.

Ross tells Amanda Gome what’s hot, how businesses are benefiting – and what’s destined for the 2.0 dustbin.

A few brief selections from my responses to the interview:

At last I am very encouraged. The response from people at the conference shows there is a lot happening. Up until now organisations have been shy about putting up their hands and talking about what they are doing. Up until now there has also been disparate things being done by different users in different departments. But now things are being squarely addressed by executives at the top of the company so people are prepared to talk about it.

Companies are striving to create more value from the participation of their employees, customers and suppliers by using web 2.0.

...

There are senior executives afraid of people being able to express themselves. And if you have a toxic culture then you may want to stop people talking – if you allow them to talk it will get worse. But if you don’t it will get worse anyway, so an open discussion might be positive.
…

Organisations need a starting point of understanding that often the personal networks of your staff are fundamental to the ability to add value.

…

Research has shown that the best way to predict someone’s future performance is the breadth and diversity of their personal network.

Read the entire article here.

For the most current insights and trends in the living networks, follow @rossdawson on Twitter!

Ross Dawson is globally recognized as a leading futurist, entrepreneur, keynote speaker, strategy advisor, and bestselling author. He is Founding Chairman of four companies: professional services and venture firm Advanced Human Technologies, future and strategy consulting group Future Exploration Network, leading events firm The Insight Exchange, and influence ratings start-up Repyoot.

Ross is author most recently of Implementing Enterprise 2.0, the prescient Living Networks, which anticipated the social network revolution, and the Amazon.com bestseller Developing Knowledge-Based Client Relationships (click on the links for free chapter downloads). He is based in Sydney and San Francisco with his wife jewellery designer Victoria Buckley and two beautiful young daughters.