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The Future of Sales is Social (the rise of social CRM)

Last week I did the keynote presentation in a webinar run by ITNews and Oracle on How to spark sales using social media apps.

My presentation was titled The Future of Sales is Social. The slides are below, and you can listen to the on demand webinar here (registration required).

Taken in the context of many people being unsure about the value of social media for business, it is worth looking at the many ways that social media are directly applicable to the B2B sales process. Just some of those are in this slide from my presentation.

SocialMediaforSales.jpg

I absolutely believe that the future of sales is social, and that social media in their various forms will quickly become central to the way salespeople and sales teams work.

Given my background in high-value client relationships as well as social media I expect to be spending a lot of time over the next while exploring precisely how sales teams can best use social media in successfully engaging with their clients and prospects. I’ll keep you posted.

For the most current insights and trends in the living networks, follow @rossdawson on Twitter!

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About the Blog author

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Ross Dawson is globally recognized as a leading futurist, entrepreneur, keynote speaker, strategy advisor, and bestselling author. He is Founding Chairman of AHT Group, which consists of 3 companies: consulting, publishing, and ventures firm Advanced Human Technologies, future and strategy firm Future Exploration Network, and events company The Insight Exchange.

Ross is author most recently of Getting Results From Crowds, the prescient Living Networks, which anticipated the social network revolution, the Amazon.com bestseller Developing Knowledge-Based Client Relationships, and Implementing Enterprise 2.0. (click on the links for free chapter downloads). He is based in Sydney and San Francisco with his wife jewellery designer Victoria Buckley and two beautiful young daughters.

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